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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dorian Elam

March 6, 2025

5  out of  5
rating by Dorian Elam
"Michael Patrick is a wonderful agent, and have very helpful staff. I would recommend his services to everyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Darlene Smith Lee

March 5, 2025

5  out of  5
rating by Darlene Smith Lee
"Great personal friendly service . Like a good neighbor Mr. Pattrick and his staff are there."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Howard Hill

March 5, 2025

5  out of  5
rating by Howard Hill
"Great person! Better agent! Community orientation!"
We responded:
"Thank you for your kind words. We appreciate the opportunity to service your insurance needs."
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Westside Insurance Agency

March 5, 2025

5  out of  5
rating by Westside Insurance Agency
"Mike and staff are knowledgeable and professional people to network with. They service my referrals to their agency with the utmost care."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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George Bandy

March 5, 2025

5  out of  5
rating by George Bandy
"Outstanding Service from Mike at State Farm! I can’t say enough great things about Mike from State Farm! From the moment I reached out, he was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs and made sure I had the best coverage at the best price. What really stood out was his dedication to customer service—he was patient, answered all my questions, and made the entire process smooth and stress-free. Whether it was helping me file a claim or just reviewing my policy to make sure I was fully covered, Mike always went above and beyond. If you’re looking for an insurance agent who genuinely cares about his clients and provides top-notch service, Mike is the one to call. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Antoinette Bryant

March 5, 2025

5  out of  5
rating by Antoinette Bryant
"Michael Patrick and his staff were very attentive and helpful in assisting me with my policy related questions. The professionalism and thoroughness displayed by the staff was greatly appreciated. Thank you for the excellent customer service! ! I highly recommend this agency for your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ronnie Smith

March 5, 2025

5  out of  5
rating by Ronnie Smith
"The best agent very knowledgeable about the business always knows what’s best for your family"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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JOHN RICHARDSON

February 5, 2025

5  out of  5
rating by JOHN RICHARDSON
"Great agent! Great staff! Great rates!! It doesn't get any better!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help"
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Ariel Williams

January 22, 2025

5  out of  5
rating by Ariel Williams
"I had an excellent time with The agent named Kiora C. She is a valued associate at State Farm and I look forward to working with her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Maura Smith

January 22, 2025

5  out of  5
rating by Maura Smith
"I bought my new beautiful Prius on December 19th and January 14th, someone rear-ended it! Michael Patrick and his team made a bad situation not so bad, quick response, better service than I could have imagined. I am grateful."
We responded:
"Maura, Thank you for the kind words. Im glad the Pattrick Agency was able to be there for you when you needed it. "
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Aimee Foreman

December 23, 2024

5  out of  5
rating by Aimee Foreman
"Mike, Nicole and his team are excellent. We have been Witt Mike for over 15 years and when we have had major catastrophes, SF has really come through for us. Their adjusters were helpful and made sure we were whole and taken care of. Mike has been excellent and we are grateful to be with SF! Thank you!"
We responded:
"Aimee, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tara Wilburn

November 6, 2024

5  out of  5
rating by Tara Wilburn
"Michael Pattrick is the best insurance agent. He never tried to sell me anything I didn't need. Mr. Pattrick and his team treated me like I was a part of a family and not just a customer. You will not be disappointed with the service provided."
We responded:
"Thank you for the kind words, Tara. I am glad we have always been able to provide you with world class service, and take care of your insurance needs."
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Michael Crawford

October 30, 2024

5  out of  5
rating by Michael Crawford
"I have had the pleasure of working with the Pattrick agency to protect my home, vehicles, and rental property for many years now. They have a dedication to customer service that is second to none. They are incredibly responsive, and no question, large or small, goes unanswered. Thanks Mike Pattrick and team!"
We responded:
"Thank you for the kind words Mr. Crawford. It is truly our pleasure to provide protection to you, and your loved ones. "
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cortland campbell

October 24, 2024

5  out of  5
rating by cortland campbell
"The Michael Pattrick State Farm team is the Best in the game. I wish I had more stars to give. There were knowledgeable and patient. They know their stuff. I highly recommend them."
We responded:
"Thank you for the kind words. We appreciate your support and thank you for allowing us to handle your insurance needs."
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Mario Robinson

October 21, 2024

5  out of  5
rating by Mario Robinson
"Friendly and very helpful. I would recommend my friends & family to this agency."
We responded:
"Mario, thank you for the 5-star review! Mike Pattrick, State Farm Agent www.mikepattrick.com"
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T White

October 18, 2024

5  out of  5
rating by T White
"Very professional and great customer service"
We responded:
"Thank you, Tony, for the kind words. At the Pattrick Agency, we pride ourselves on being the best. Glad we were able to help you."
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Tracey w

October 17, 2024

5  out of  5
rating by Tracey w
"Great customer service"
We responded:
"Thank you, Tracey, for your vote of confidence."
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Carrean Askew

October 10, 2024

5  out of  5
rating by Carrean Askew
"Mike Pattrick is a great State Farm Insurance Agent. Mike responses immediately to your questions and requests. Excellent, friendly, knowledgeable and caring service. Thanks Mike!"
We responded:
"Carrean, Thank you for your kind words. We pride ourselves on being there for our customers. We appreciate your business."
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Marissa Abston

October 1, 2024

5  out of  5
rating by Marissa Abston
"Mike does an exceptional job giving care and attention to my family's needs over 25 years. We have both auto and home insurance with them. Nicole is always quick with follow-ups and accuracy. We appreciate quality and they deliver 🙌"
We responded:
"Thank you for the kind words, Marissa. Thank you for allowing the Pattrick Agency to service your insurance needs. We value your business and your family"
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wilder Saint-velus

September 26, 2024

5  out of  5
rating by wilder Saint-velus
"Patrick is an outstanding agent. Please visit him so he can save you money."
We responded:
"Thank you "
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James Bohan

September 11, 2024

5  out of  5
rating by James Bohan
"I should start by pointing out that I'm not a client of Mike's. Roni Siegel is my agent. Mike and Roni share an office space. I called in to ask a question but both Kathy - the office manager - and Roni were out of the office. Mike stepped in and took my call, answered my question in short order, and made me feel like I was the most important thing happening in his office that day. That kind of customer service is hard to come by. Thanks Mike!"
We responded:
"Thank you for the kind words. It takes a village :). "
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Kathy Musto

September 11, 2024

5  out of  5
rating by Kathy Musto
"Excellent service"
We responded:
"Thank you "
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Sue Ling

September 10, 2024

5  out of  5
rating by Sue Ling
"Performance"
We responded:
"Thank you for putting your support in the Pattrick Agency "
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june ward

September 9, 2024

1  out of  5
rating by june ward
"I DIDN'T HAVE THE EXPERIENCE, THESE PEOPLE HAVE OR CLAIM, I'M NOT GOING TO USE THE RACE CARD, BUT I WAS TREATED DIFFERENTLY FROM THE OTHERS, THAT POSTED THEIR REVIEWS AND MY MONEY SPEND THE SAME, AND I'M PAYING A LOT FOR MY CAR INSURANCE, THAT I'M HAVING PROBLEMS COLLECTING ON A CLAIM, THAT I WAS NOT AT FAULT, EVERYTIME I GO INTO THIS OFFICE, THAT I ONLY VISIT TWICE, AND LIVE 2 BLOCKS AWAY, I GET THIS ATTITUDE FROM NICOLE, I BARELY SEE ANYONE IN THE OFFICE, IT EMPTY, THE MAJORITY OF TIME, WHEN I TOLD NICOLE THAT I WAS GOING TO REPORT HER UNPROFESSIONAL ATTITUDE TOWARDS ME, SHE REPLIED YOU CAN DO WHAT YOU WANT, I'M NOT GOING NO WHERE, (HER CUSTOMER SERVICE SUCKS, VERY RUDE AND ARROGANT) WHEN I TALKED TO MR. PATRICK HE SAID, THE SAME THING, SHE WASN'T GOING NO WHERE, I DIDN'T ASKED FOR HER TO BE FIRED OR ANYTHING, I WAS ASKING TO BE TREATED AS A PAYING CUSTOMER WITH RESPECT, SO I DECIDED TO CHANGE AGENT, AND BE TRANSFER TO THE OTHER STATE FARM OFFICE, THAT SHARES THE SAME SPACE AS MIKE PATRICK, (RONI SIEGEL OFFICE) THAT WHEN I CALLED HER OFFICE, I TALKED TO THIS EMPLOYEE WORKING FROM HOME AND SET EVERYTHING UP FOR MY TRANSFER WITH THE COMPANY (NOT AT THAT LOCATION) I WILL GIVE MY REVIEW ON WHAT HAPPENED AT RONI SIEGEL OFFICE, BUT I WOULD NOT RECOMMEND ANYONE OF COLOR TO SPEND YOUR MONEY AT THIS ADDRESS/LOCATION.... AND, MR. PATRICK IS BLACK, THE BAD PART IS I LIVE IN THE DOWNTOWN AREA/THE GOLD COAST AND I WAS TREATED LIKE I'M A UNWANTED, UNWELCOME STRANGER BEGGING FOR A HANDOUT, NO I'M A PAYING CUSTOMER THAT PAYING A LOT OF MONEY MONTHLY"
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Nora Navin

August 15, 2024

5  out of  5
rating by Nora Navin
"Worked with Mike for years. Responsive, reasonably priced, and friendly."
We responded:
"Hello Nora, Thank you for your continued trust and support in the Pattrick agency. "